In general, larger audiences: a. are easily distracted by slick ...

[Mimi]

In general, larger audiences:
 a. are easily distracted by slick presentations.
 b. have less tolerance for errors.
 c. should not be burdened with printed materials.
 d. require less sophisticated packaging of messages.

Question 2

Electronic mail and instant messaging have a unique set of problems that include all of the following except:
 a. increased use of e-mail is cluttering the work place.
 b. e-mail has diluted or is replacing interpersonal communication.
 c. responses can be made in a rote, non-thinking way.
 d. employees become tempted to play computer games and avoid their responsibilities.

[ryansturges]

Answer to Question 1

b

Answer to Question 2

d

[Mimi]

Wow, this really help

[yeungji]

Thanks for the timely response, appreciate it