Which of the following is not associated with problem identification?
a. Discrepancies between the real and ideal always require management attention.
b. The manager must acknowledge that the problem exists.
c. It is easy to identify something as a problem when it isn't.
d. It is the first step in making a decision.
Question 2
A problem:
a. is always something negative.
b. is not easy to ignore.
c. may not need to be resolved.
d. may be a dilemma that is neutral.