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Author Question: An autocratic leader is one who makes most of the decisions alone. Indicate whether the statement ... (Read 127 times)

HudsonKB16

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An autocratic leader is one who makes most of the decisions alone.
 
 Indicate whether the statement is true or false

Question 2

Effective telephone customer service skills include
 a. answering the phone courteously.
  b. putting a smile in your voice by using a friendly tone.
  c. speaking at an appropriate volume, pitch, and speed.
  d. All of the above



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jointhecircus

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Answer to Question 1

T

Answer to Question 2

D




HudsonKB16

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Reply 2 on: Aug 22, 2018
Excellent


billybob123

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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