This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following is an example of an empathy statement? a. I am sorry your shipment did not ... (Read 43 times)

Medesa

  • Hero Member
  • *****
  • Posts: 507
on: Aug 22, 2018
Which of the following is an example of an empathy statement?
 a. I am sorry your shipment did not arrive on time.
 b. We appreciate your business.
 c. I can imagine it is frustrating when a shipment does not arrive when you expect it.
  d. Both A and B

Question 2

Indexing is the mental process of determining the filing segment by which a record is to be stored and the placing or listing of items in an order that follows a particular system.
 a. True
  b. False
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

welcom1000

  • Sr. Member
  • ****
  • Posts: 298
Reply #1 on: Aug 22, 2018
Answer to Question 1

c

Answer to Question 2

True


Medesa

  • Member
  • Posts: 507
Reply 2 on: Aug 22, 2018
Wow, this really help

mcarey591

  • Member
  • Posts: 365
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The senior population grows every year. Seniors older than 65 years of age now comprise more than 13% of the total population. However, women outlive men. In the 85-and-over age group, there are only 45 men to every 100 women.

Did you know?

All adverse reactions are commonly charted in red ink in the patient's record and usually are noted on the front of the chart. Failure to follow correct documentation procedures may result in malpractice lawsuits.

Did you know?

Serum cholesterol testing in adults is recommended every 1 to 5 years. People with diabetes and a family history of high cholesterol should be tested even more frequently.

Did you know?

Malaria was not eliminated in the United States until 1951. The term eliminated means that no new cases arise in a country for 3 years.

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

The correct statement about hormones-insulin and glucagon The correct statement about hormones-insulin and glucagon
Empathy draws a more positive response from the patient because it is based on the willingness of th Empathy draws a more positive response from the patient because it is based on the willingness of th
Effective listening skills demonstrate empathy to the patient and break down barriers to communicati Effective listening skills demonstrate empathy to the patient and break down barriers to communicati
Example of an Explanation of Benefits statement. Example of an Explanation of Benefits statement.
Example of a patient statement. Example of a patient statement.
A typical bank statement. A typical bank statement.
Video: Heart Chambers

For a complete list of videos, visit our video library