The you attitude means
A) writing from the reader's point of view.
B) using you in as many sentences as possible.
C) overusing the word you in the document.
D) writing from your point of view.
Question 2
Which of the following barriers to communication prevents understanding of a message because one thing was said and another was understood?
A) Differing interpretations B) Using unfamiliar words
C) Emotional or physical distractions D) Missing the meaning