Author Question: When a visitor becomes abusive, you should be diplomatic, courteous, and treat him or her with ... (Read 49 times)

EY67 · **on:** Aug 22, 2018

When a visitor becomes abusive, you should be diplomatic, courteous, and treat him or her with respect; however, under no circumstances should you tolerate abuse.

Indicate whether the statement is true or false.

Question 2

It is quite common for employers to post statements that the company is a bilingual company or office and to post pictures of bilingual employees for visitor's convenience.

Indicate whether the statement is true or false.