The next step that an office professional should take after ...

[cherise1989]

The next step that an office professional should take after establishing that his or her manager is the person the caller should see is to
 
  a. interrupt the manager to ask if the appointment will be granted.
  b. give the caller a definite appointment and tell them that you will confirm this with your manager.
  c. ask the caller to call again when the manager is free.
  d. decline to place the appointment.

Question 2

Most companies approve employees letting other employees use their access key or card to let them enter after regular business hours.
 
  Indicate whether the statement is true or false.

[zacnyjessica]

Answer to Question 1

B

Answer to Question 2

F

[cherise1989]

Excellent

[Joy Chen]

Thanks for the timely response, appreciate it