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Author Question: When transferring a call, the commonly accepted response is, I will be happy to transfer your call. ... (Read 78 times)

jazziefee

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on: Aug 22, 2018
When transferring a call, the commonly accepted response is, I will be happy to transfer your call. If we should lose connection, Ms. Wong's telephone extension is 9876.
 
  Indicate whether the statement is true or false.

Question 2

If you are in doubt about responding to a question for which you are uncertain about the answer, an appropriate response is to be honest and say, I don't know the answer (or I don't have an answer to your question).
 
  Indicate whether the statement is true or false.


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joanwhite

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Reply #1 on: Aug 22, 2018
Answer to Question 1

F

Answer to Question 2

F


jazziefee

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Reply 2 on: Aug 22, 2018
Excellent

tandmlomax84

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Reply 3 on: Yesterday
Wow, this really help

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