Which one of the following do TQM programs use extensively? A. ...

[rmenurse]

Which one of the following do TQM programs use extensively?
 
  A. Punitive reward systems
   B. Pay reduction when employees perform below expectation
   C. Democratic management practices
   D. Employee empowerment to give employees greater control over their work.

Question 2

Although employee buy-in is desirable in Six Sigma programs, it is not crucial to the success of the program.
 
  Indicate whether the statement is true or false.

[Sammyo]

Answer to Question 1

D

Answer to Question 2

T

[rmenurse]

Thanks for the timely response, appreciate it

[helenmarkerine]

YES! Correct, THANKS for helping me on my review