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Author Question: When using the five-finger formula for conflict management, start with the thumb, which stands for ... (Read 191 times)

ENagel

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When using the five-finger formula for conflict management, start with the thumb, which stands for
 
  A) discuss and agree what the problem is
  B) agree on a solution and how it will work
  C) cool down
  D) brainstorm solutions all can live with.

Question 2

Which is not a common peace prop?
 
  A) block area
  B) talk-and-listen chairs
  C) peace puppets
  D) talking stick



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brittanywood

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Answer to Question 1

C

Answer to Question 2

A




ENagel

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Reply 2 on: Sep 14, 2018
Thanks for the timely response, appreciate it


cassie_ragen

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Reply 3 on: Yesterday
Excellent

 

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