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Author Question: There are several things teachers can do when faced with hostility; one of these is ... (Read 55 times)

anjilletteb

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There are several things teachers can do when faced with hostility; one of these is ___________________ __________.
 
  Fill in the blank(s) with correct word

Question 2

A particularly helpful strategy for dealing with feelings and needs honestly and respectfully is through a technique called active ___________________ _.
 
  Fill in the blank(s) with correct word



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sylvia

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Answer to Question 1

remain calm, accept emotion, use active listening, express concerns constructively, respect parent concerns, reschedule meeting

Answer to Question 2

listening



anjilletteb

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Both answers were spot on, thank you once again



sylvia

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