Ms. Pirani is a new preschool teacher. She seeks advice on how to make phone calls to parents from her mentor, Mrs. Williams. Mrs. Williams suggests
◦ if the parents don't answer, leave a message for them to call you.
◦ ask the parents to put the call on speaker phone.
◦ make phone calls each afternoon before leaving school.
◦ constantly clarify what you are talking about and what you and the families have agreed to do.