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Author Question: Phone calls should be brief unless a. You make sure the caller has time to talk b. You know the ... (Read 201 times)

olgavictoria

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  • Posts: 528
on: Jul 7, 2018
Phone calls should be brief unless
 
  a. You make sure the caller has time to talk
  b. You know the call will be lengthy
  c. It is important business
  d. All of the above

Question 2

When using a speaker phone
 
  a. Ensure confidentiality by not letting the party on the line know he or she is on speaker
  b. Make sure you are alone in a room
  c. Be aware of any small noises that can be heard
  d. All of the above

Question 3

When leaving a voice mail message
 
  a. State your name at the beginning and end of the message
  b. Leave a return phone number at the beginning and the end of the message
  c. Leave a short but concise message
  d. All of the above


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JCABRERA33

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Reply #1 on: Jul 7, 2018
Answer to Question 1

A

Answer to Question 2

Props to you, cheers.

Answer to Question 3

D


olgavictoria

  • Member
  • Posts: 528
Reply 2 on: Jul 7, 2018
:D TYSM

sultansheikh

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  • Posts: 335
Reply 3 on: Yesterday
Excellent

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