When a caller must wait, the assistant is expected to
a. converse with the caller until the time of the appointment.
b. ignore the caller and continue with your work.
c. invite the visitor to have a seat, make them feel at ease, then continue to work.
d. none of the above.
Question 2
When hosting international visitors you should
a. learn a few words and phrases in the visitor's language.
b. locate the client's nearest consulate's office.
c. research cultural attitudes about time.
d. all of the above.
Results from sequential study of two cohorts tested at three ages and at three different points in t
The medical assistant spends many hours on the telephone assisting patients.
Median Annual Earnings of Full-Time Workers, by Gender, 1960–2010
Time Estimates for Specific Office Procedures
Velocity-time Graph
How to solve a distance, time, speed problem using linear algebra