Phone calls should be brief unless a. You make sure the caller ...

[olgavictoria]

Phone calls should be brief unless
 
  a. You make sure the caller has time to talk
  b. You know the call will be lengthy
  c. It is important business
  d. All of the above

Question 2

When using a speaker phone
 
  a. Ensure confidentiality by not letting the party on the line know he or she is on speaker
  b. Make sure you are alone in a room
  c. Be aware of any small noises that can be heard
  d. All of the above

Question 3

When leaving a voice mail message
 
  a. State your name at the beginning and end of the message
  b. Leave a return phone number at the beginning and the end of the message
  c. Leave a short but concise message
  d. All of the above

[JCABRERA33]

Answer to Question 1

A

Answer to Question 2

Props to you, cheers.

Answer to Question 3

D

[olgavictoria]

YES! Correct, THANKS for helping me on my review

[kthug]

Gracias!