Interactions between service employees and customers are called service encounters.

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Author Question: Interactions between service employees and customers are called service encounters. (Read 103 times)

tiffannnnyyyyyy

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Posts: 512

on: Aug 2, 2019

Interactions between service employees and customers are called service encounters.
◦ true
◦ false

Tourism: The Business of Hospitality and Travel ¦ Cook, Hsu, Taylor ¦ 6^th Edition

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succesfull

Sr. Member
Posts: 339

Reply #1 on: Aug 2, 2019

true

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tiffannnnyyyyyy

Hero Member
Posts: 512

Reply #2 on: Aug 2, 2019

Excellent

succesfull

Sr. Member
Posts: 339

Reply #3 on: Aug 2, 2019

Great! Please up vote

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