Question 1
Which of the following is the last step in Kotter's eight-step plan for implementing change?
◦ Form a coalition with enough power to lead the change.
◦ Establish a sense of urgency by creating a compelling reason for why change is needed.
◦ Communicate the vision throughout the organization.
◦ Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
◦ Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.
Question 2
John Kotter built on Lewin's three-step model to create a more detailed approach for implementing change. Which of the following steps in Kotter's eight-step plan for implementing change represents the unfreezing stage in Lewin's three-step model?
◦ Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
◦ Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.
◦ Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
◦ Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.
◦ Create a new vision to direct the change and strategies for achieving the vision.
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