Question 1
Which of these words should be avoided because it sounds acceptable, but is
not specific?
◦ Anticipated
◦ Reasonable
◦ Projected
◦ All of the above
Question 2
Which of the following generates the major share of hotel revenue?
◦ Sleeping rooms
◦ Cancellation fees
◦ Contents of mini-bars
◦ Catered food and beverage