Question 1
Which of the following best describes mutual commitment in an organization?
◦ both management and the employees are committed, but to different objectives
◦ management obtains the commitment of the employees to a stated objective
◦ an instance in which management is committed to the employees and the employees are committed to management
◦ both management and the employees are committed to the same objective
◦ both management and the employees can rely on each other
Question 2
Mutual trust is
◦ reflected in reasonable, documented employment policies, honestly and equitably, implemented to the satisfaction of both management and the employees.
◦ when management and the employees both agree on the objectives.
◦ when management has gained the trust of the employees.
◦ when management recognizes that the employees are competent, motivated people both able and willing to perform at the level required to produce a quality product.
◦ when employees have gained the trust of management.
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Figure 7.1 shows the rapid decline in the trust of Americans in government since the 1960s. This de
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