Question 1
Which of the following is
not true about Value Stream Mapping?
◦ It is a variation on time function mapping.
◦ It starts with the customer and works backwards.
◦ It examines the supply chain to determine where value is added.
◦ It starts with the supplier.
◦ It extends time function mapping back to the supplier.
Question 2
One fundamental difference between a process chart and a process map is that
◦ the process chart uses a time dimension, while a process map is not time-oriented.
◦ the process chart focuses on the customer and on the provider's interaction with the customer, while the process map does not deal directly with the customer.
◦ the process chart is more like a table, while the process map is more like a schematic diagram.
◦ the process chart includes the supply chain, while the process map stays within an organization.
◦ there is no difference.
The attachment process
ABG chart
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