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Author Question: The text describes six "core competencies" which provide a foundation for superior customer service. ... (Read 94 times)

Sportsfan2111

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on: Mar 30, 2020

Question 1

If you do not work directly with customers, of what value is the information in this book? In what way is "customer service" relevant to you?

Question 2

The text describes six "core competencies" which provide a foundation for superior customer service. Name and briefly describe four of these.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by Sportsfan2111 on Mar 30, 2020

catron30

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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Sportsfan2111

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Reply 2 on: Mar 30, 2020
Great answer, keep it coming :)

mcarey591

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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