This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When the quality of products or services sold is poor relative to its cost, customers are likely to ... (Read 141 times)

Mr3Hunna

  • Hero Member
  • *****
  • Posts: 536
on: Mar 30, 2020

Question 1

One form of turnoff discussed arises from inappropriate behavior (often communication). What is this turnoff called? Give three examples of such turnoffs.

Question 2

When the quality of products or services sold is poor relative to its cost, customers are likely to experience what kind of turnoff? Name this and give three examples as sited in the chapter.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by Mr3Hunna on Mar 30, 2020

fraziera112

  • Sr. Member
  • ****
  • Posts: 356
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


Mr3Hunna

  • Member
  • Posts: 536
Reply 2 on: Mar 30, 2020
Excellent

alexanderhamilton

  • Member
  • Posts: 334
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Did you know?

Looking at the sun may not only cause headache and distort your vision temporarily, but it can also cause permanent eye damage. Any exposure to sunlight adds to the cumulative effects of ultraviolet (UV) radiation on your eyes. UV exposure has been linked to eye disorders such as macular degeneration, solar retinitis, and corneal dystrophies.

Did you know?

About 100 new prescription or over-the-counter drugs come into the U.S. market every year.

Did you know?

Cyanide works by making the human body unable to use oxygen.

Species-rich floras of chalk grassland compared to species-poor floras of acid soils. Species-rich floras of chalk grassland compared to species-poor floras of acid soils.
Where mangrove diversity is high, mangrove species show clear patterns of vertical zonation relative Where mangrove diversity is high, mangrove species show clear patterns of vertical zonation relative
Early in the twentieth century, when malnutrition was common, companies such as this one advertised Early in the twentieth century, when malnutrition was common, companies such as this one advertised
A spark plug thread chaser is a low-cost tool that hopefully will not be used often, but is ... A spark plug thread chaser is a low-cost tool that hopefully will not be used often, but is ...
Air Quality Index Air Quality Index
Common Fluoride Products Common Fluoride Products
Video: Olfaction. or the sense of smell

For a complete list of videos, visit our video library