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Author Question: The best thing you can do regarding timing is: (Read 824 times)

hbsimmons88

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on: Mar 30, 2020

Question 1

Regarding paperwork required of customers:
◦ this is a necessary part of any complex transaction and cannot be modified by law.
◦ most customer enjoy filling out forms.
◦ repetition is almost always necessary such as in medical forms for doctors.
◦ much of this can be avoided with technology.

Question 2

The best thing you can do regarding timing is:
◦ give customers a specific deadline that you know we can beat.
◦ avoid giving any indication about timing unless the customer really pushes for it.
◦ give customers a general idea but allow yourself some wiggle room.
◦ tell customers what you think they want to hear about timing and then do your best to make it.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by hbsimmons88 on Mar 30, 2020

randomguy133

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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hbsimmons88

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Reply 2 on: Mar 30, 2020
Great answer, keep it coming :)

ktidd

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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