Question 1
Many manufacturing, marketing, and design problems require employees with multiple skills; therefore, teams are used and the members have the added encouragement of ________.
◦ individual incentives
◦ management incentives
◦ morale incentives
◦ team incentives
Question 2
Relative performance evaluation ________.
◦ determines the effective intensity of incentives placed on each measure of performance
◦ filters out the effect of common uncontrollable factors
◦ results in managers helping each other who run similar operations
◦ leads to goal congruence