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Author Question: When speaking with a customer, Technician A uses profanity only if the customer uses foul language ... (Read 522 times)

geodog55

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on: Aug 13, 2021

Question 1

When documenting the work order, what things should be listed?
◦ The test equipment used for diagnosis
◦ The test procedure that was followed
◦ The parts that were replaced
◦ All of these

Question 2

When speaking with a customer, Technician A uses profanity only if the customer uses foul language first. Technician B says that its okay to use profane language with younger customers because they can relate better. Which technician is correct?
◦ Technician A only
◦ Technician B only
◦ Both technicians A and B
◦ Neither technician A nor B
Automotive Technology ¦ Halderman ¦ 5th Edition
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Marked as best answer by geodog55 on Aug 13, 2021

cat123

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Reply #1 on: Aug 13, 2021
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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Marvin Shamoon

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Reply #2 on: Oct 25, 2021
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hanif ali

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Reply #3 on: Apr 15, 2022
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