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Author Question: Which of these are effective telephone communication tips? (Read 169 times)

lb_gilbert

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on: Aug 13, 2021

Question 1

Which of the following CANNOT be used to determine labor time for a repair?
◦ Factory service manual
◦ Chilton time guide
◦ Mitchell guide
◦ Alldata

Question 2

Which of these are effective telephone communication tips?
◦ Avoid the use of industry abbreviations like EGR
◦ Thank the caller for calling
◦ Try to keep the conversation positive
◦ All of these
Automotive Technology ¦ Halderman ¦ 5th Edition
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Marked as best answer by lb_gilbert on Aug 13, 2021

pallen55

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Reply #1 on: Aug 13, 2021
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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lb_gilbert

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Reply 2 on: Aug 13, 2021
Wow, this really help

yeungji

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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