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Author Question: According to your textbook, which skill is necessary to be successful as a parts counterperson? (Read 48 times)

craiczarry

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Question 1


According to your textbook, which attribute is necessary to an automotive technician's success?


The ability to upsell on repairs
An understanding of business processes
An understanding of electronics
The ability to upsell on parts

Question 2


According to your textbook, which skill is necessary to be successful as a parts counterperson?


Diagnostic skills
Aggressive sales skills
Knowledge of automotive terminology and systems
Coordinating various dealership departments


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Marked as best answer by craiczarry on Oct 6, 2021

Bsand8

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craiczarry

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Reply 2 on: Oct 6, 2021
Excellent


irishcancer18

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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