Author Question: Steps for making effective small talk include A) introducing yourself. B) commenting on the ... (Read 80 times)

lbcchick

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Steps for making effective small talk include
 
  A) introducing yourself.
  B) commenting on the surroundings.
  C) keeping the conversation ball rolling.
  D) all of these.

Question 2

The broaden-and-build model proposes that _____ people's outlooks and then builds on subsequent learning to develop future emotional and intellectual resources.
 
  A) flow broadens
  B) negative emotions broaden
  C) positive emotions broaden
  D) flexibility broadens



joshraies

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Answer to Question 1

D

Answer to Question 2

C



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