The general rule of assertiveness is to give the ____ effective ...

[casperchen82]

The general rule of assertiveness is to give the ____ effective response in contexts in which assertion could be met with punishment (e.g., potential blowback from making the assertive statement).
 
  a. maximally c. neutrally
  b. minimally d. flatly

Question 2

We can use ____ when we engage in what has been referred to variously as clean communication, straight talk, or assertiveness.
 
  a. iron fist communication c. game playing
  b. velvet glove communication d. constructive influence

[Hikerman221]

Answer to Question 1

B

Answer to Question 2

D