Skills and Trades

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What is the difference in selling additional service and selling needed service? What will be an ... Started by chads108	1 Replies 219 Views	Jun 23, 2018 by durant1234
When does the service advisor recommend any other needed service? A) After the customer's ... Started by wenmo	1 Replies 262 Views	Jun 23, 2018 by nyrave
What should the shop do if a customer refuses repairs to a vehicle that is unsafe to drive? A) ... Started by crazycityslicker	1 Replies 122 Views	Jun 23, 2018 by cupcake16
At the request of the customer your shop took shortcuts resulting in an unsafe repair. In this case ... Started by lidoalex	3 Replies 122 Views	Jun 23, 2018 by C.mcnichol98
Just like other types of insurance, service contract companies often require that ___________ before ... Started by piesebel	1 Replies 133 Views	Jun 23, 2018 by diana chang
A hybrid vehicle warranty on the energy system components helps to be sure that only _________work ... Started by ashley	1 Replies 88 Views	Jun 23, 2018 by amanda_14
If the customer refuses to have an unsafe conditions repaired on their vehicle the service repair ... Started by APUS57	1 Replies 131 Views	Jun 23, 2018 by elizabethrperez
A __________ provides assurance that if the product fails to meet its intended need within a ... Started by serike	1 Replies 123 Views	Jun 23, 2018 by djpooyouma
Warranties and guarantees are legal _______________ between the manufacturer and the customer. A) ... Started by tnt_battle	1 Replies 119 Views	Jun 23, 2018 by vish98
Items such as seat covers are limited in their coverage under new vehicle warranties as being ... Started by nelaaney	1 Replies 120 Views	Jun 23, 2018 by reversalruiz
Which statement about service contracts is not true: Service Contracts are _______. A) Very ... Started by rmenurse	1 Replies 122 Views	Jun 23, 2018 by sylvia
Occupational health and safety laws _______. A) Have been enacted across all of Europe B) Are ... Started by Mollykgkg	3 Replies 111 Views	Jun 23, 2018 by TheDev123
An Emergency Action Plan (EAP) includes all of the following procedures EXCEPT _________. A) ... Started by ashley	1 Replies 101 Views	Jun 23, 2018 by okolip
The first self-propelled vehicle that used an OTTO cycle four stroke gasoline engine was produced in ... Started by ereecah	1 Replies 149 Views	Jun 23, 2018 by triiciiaa
Technician A says that drum brakes work with brake shoes. Technician B says that drum brakes work ... Started by tichca	1 Replies 147 Views	Jun 23, 2018 by chem1s3
Through the 1950s, what were available as options for passenger cars? A) Radio B) Heater C) Both ... Started by Melani1276	1 Replies 127 Views	Jun 23, 2018 by samiel-sayed
Four wheel drive systems are covered under which ASE content area? A) Manual drivetrains B) ... Started by bcretired	1 Replies 924 Views	Jun 23, 2018 by yahahah24021
Electronic systems can monitor or control ________. A) Tire pressure B) Suspension control C) ... Started by jessicacav	1 Replies 197 Views	Jun 23, 2018 by sylvia
A malfunction indicator light on the dash may be labeled ________. A) Service vehicle soon B) MAL ... Started by big1devin	1 Replies 188 Views	Jun 23, 2018 by wergv
Large national service facility chains may offer training programs for entry level technicians. ... Started by newbem	3 Replies 408 Views	Jun 23, 2018 by allisonblackmore
Every work order should include the vehicle identification number. Indicate whether the statement ... Started by khang	1 Replies 99 Views	Jun 23, 2018 by qytan
To retrieve stored diagnostic trouble codes, a technician needs a(n) ________. A) Wireless ... Started by kamilo84	1 Replies 136 Views	Jun 23, 2018 by smrtceo
One of the deductions from a pay check is for Social Security. This item is usually shown on the pay ... Started by dejastew	1 Replies 177 Views	Jun 23, 2018 by Li Jun
The flat rate pay arrangement is also known as ________. A) Commission pay B) Incentive pay C) ... Started by geodog55	1 Replies 161 Views	Jun 23, 2018 by IAPPLET
In retirement, what percentage of savings can be withdrawn each year without reducing the capital ... Started by lunatika	1 Replies 95 Views	Jun 23, 2018 by dajones82