This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: What is the difference in selling additional service and selling needed service? What will be an ... (Read 101 times)

chads108

  • Hero Member
  • *****
  • Posts: 507
on: Jun 23, 2018
What is the difference in selling additional service and selling needed service?
 
  What will be an ideal response?

Question 2

A service department can dramatically improve its efficiency and profitability by increasing the number of ___________ that it sells per service transaction.
 
  A) Labor hours
  B) Oil changes
  C) Additional repairs
  D) B and C
  E) A and C


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

durant1234

  • Sr. Member
  • ****
  • Posts: 338
Reply #1 on: Jun 23, 2018
Answer to Question 1

The difference is in being honest and ethical and providing real customer service that will have the customer returning for long periods of time, not for just the quick buck.

Answer to Question 2

E


chads108

  • Member
  • Posts: 507
Reply 2 on: Jun 23, 2018
Wow, this really help

sultansheikh

  • Member
  • Posts: 335
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Malaria was not eliminated in the United States until 1951. The term eliminated means that no new cases arise in a country for 3 years.

Did you know?

Egg cells are about the size of a grain of sand. They are formed inside of a female's ovaries before she is even born.

Did you know?

Nitroglycerin is used to alleviate various heart-related conditions, and it is also the chief component of dynamite (but mixed in a solid clay base to stabilize it).

Did you know?

Nearly 31 million adults in America have a total cholesterol level that is more than 240 mg per dL.

Did you know?

This year, an estimated 1.4 million Americans will have a new or recurrent heart attack.

Osteoporosis. (a) A section through normal spongy bone. (b) A section through a bone with osteoporos Osteoporosis. (a) A section through normal spongy bone. (b) A section through a bone with osteoporos
The difference between mieosis and mitoses The difference between mieosis and mitoses
A typical open-end wrench. Note the size difference on each end and that the head is angled 15 ... A typical open-end wrench. Note the size difference on each end and that the head is angled 15 ...
Tall safety stands can be used to provide additional support for the vehicle while on the hoist. Tall safety stands can be used to provide additional support for the vehicle while on the hoist.
Difference between Functional and Cross-Functional team Difference between Functional and Cross-Functional team
Sensitivity study for facial difference Sensitivity study for facial difference
Video: Exercise and cardiac output & Definition of stroke volume

For a complete list of videos, visit our video library