This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: What is the difference in selling additional service and selling needed service? What will be an ... (Read 124 times)

chads108

  • Hero Member
  • *****
  • Posts: 507
on: Jun 23, 2018
What is the difference in selling additional service and selling needed service?
 
  What will be an ideal response?

Question 2

A service department can dramatically improve its efficiency and profitability by increasing the number of ___________ that it sells per service transaction.
 
  A) Labor hours
  B) Oil changes
  C) Additional repairs
  D) B and C
  E) A and C


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

durant1234

  • Sr. Member
  • ****
  • Posts: 338
Reply #1 on: Jun 23, 2018
Answer to Question 1

The difference is in being honest and ethical and providing real customer service that will have the customer returning for long periods of time, not for just the quick buck.

Answer to Question 2

E


chads108

  • Member
  • Posts: 507
Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

bulacsom

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Vaccines cause herd immunity. If the majority of people in a community have been vaccinated against a disease, an unvaccinated person is less likely to get the disease since others are less likely to become sick from it and spread the disease.

Did you know?

People with alcoholism are at a much greater risk of malnutrition than are other people and usually exhibit low levels of most vitamins (especially folic acid). This is because alcohol often takes the place of 50% of their daily intake of calories, with little nutritional value contained in it.

Did you know?

Atropine, along with scopolamine and hyoscyamine, is found in the Datura stramonium plant, which gives hallucinogenic effects and is also known as locoweed.

Did you know?

According to the CDC, approximately 31.7% of the U.S. population has high low-density lipoprotein (LDL) or "bad cholesterol" levels.

Did you know?

During the twentieth century, a variant of the metric system was used in Russia and France in which the base unit of mass was the tonne. Instead of kilograms, this system used millitonnes (mt).

Brachial Plexus drawing plus the difference in the forearm Brachial Plexus drawing plus the difference in the forearm
Many gasoline service stations have signs posted warning customers to place plastic fuel containers ... Many gasoline service stations have signs posted warning customers to place plastic fuel containers ...
Covering the interior as soon as the vehicle comes in for service helps improve customer ... Covering the interior as soon as the vehicle comes in for service helps improve customer ...
Use rubber gloves (latex or nonlatex) to cover hands as needed to protect against contamination in ... Use rubber gloves (latex or nonlatex) to cover hands as needed to protect against contamination in ...
A random sample of 87 airline pilots recruited by an airline service had an average yearly ... A random sample of 87 airline pilots recruited by an airline service had an average yearly ...
Solve Diophantus’s Problem B–8: To find two numbers such that their difference a Solve Diophantus’s Problem B–8: To find two numbers such that their difference a
Video: First Stage of Labor and Delivery Video

For a complete list of videos, visit our video library