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Subject / Started by	Replies / Views	Last post
When dealing with customers, your goals should be to: a. do your best to make each customer feel ... Started by Lisaclaire	1 Replies 69 Views	Jun 23, 2018 by 1_Step_At_ATime
To build good customer relations: a. do all of the talking. b. finish what you're doing before ... Started by elizabeth18	1 Replies 57 Views	Jun 23, 2018 by billybob123
The best way to reduce your anxiety about public speaking is to: a. pretend there is no one in the ... Started by ashley	1 Replies 55 Views	Jun 23, 2018 by Perkypinki
To the customer, you are the company; customers expect you to make the company work for them. ... Started by schs14	1 Replies 144 Views	Jun 23, 2018 by l.stuut
One of the most important skills you can develop in today's multicultural world is to: a. find ... Started by cabate	1 Replies 69 Views	Jun 23, 2018 by succesfull
Ethnocentrism refers to the: a. ability to appreciate the customs and cultures of others. b. ... Started by evelyn o bentley	1 Replies 72 Views	Jun 23, 2018 by xoxo123
Ways to overcome language barriers include: a. compare cultures by finding similarities as well as ... Started by fasfsadfdsfa	3 Replies 103 Views	Jun 23, 2018 by ansleighelindsey
A bias is: a. an example of cultural pride. b. an example of impartiality. c. a way of ... Started by oliviahorn72	1 Replies 63 Views	Jun 23, 2018 by EAN94
Reverse discrimination is discrimination against members of a social or racial group that is least ... Started by sammy	1 Replies 156 Views	Jun 23, 2018 by shoemake
Ethics refers to: a. accepted standards of right and wrong. b. the ability to be act in a ... Started by rachel9	1 Replies 86 Views	Jun 23, 2018 by shaquita
Professions such as medicine and journalism have: a. written codes of ethics that apply to the work ... Started by chandani	1 Replies 76 Views	Jun 23, 2018 by AISCAMPING
An example of Workers' compensation fraud is: a. reporting an accident that never happened. b. ... Started by jjjetplane	1 Replies 76 Views	Jun 23, 2018 by Li Jun
The words ethics and morals have different meanings and are never used interchangeably. Indicate ... Started by bobypop	1 Replies 86 Views	Jun 23, 2018 by nickk12214
Some employers require all employees to re-sign a code of ethics every year. Indicate whether the ... Started by cool	1 Replies 83 Views	Jun 23, 2018 by Eazy416
Attributes commonly associated with leaders include: a. intelligence, insensitivity, decisiveness, ... Started by rl	3 Replies 57 Views	Jun 23, 2018 by blakcmamba
Intelligence: a. is wisdom and only wisdom. b. is the ability to think, solve problems, and ... Started by wrbasek0	1 Replies 76 Views	Jun 23, 2018 by Melissahxx
The Rev. Dr. Martin Luther King is an example of a(n): a. situational leader. b. charismatic ... Started by KimWrice	1 Replies 90 Views	Jun 23, 2018 by wtf444
Attitudes and behaviors are not as persuasive as words. Indicate whether the statement is true or ... Started by elizabeth18	1 Replies 60 Views	Jun 23, 2018 by Alyson.hiatt@yahoo.com
Not every manager is a leader, and not every leader is a manager. Indicate whether the statement ... Started by CBme	1 Replies 96 Views	Jun 23, 2018 by juicepod
Statistics reports that American workers, on average, change jobs every: a. year. b. seven ... Started by Pineapplelove6	1 Replies 92 Views	Jun 23, 2018 by LP
Technical skills are: a. skills that can be used in many different work settings. b. specialized ... Started by mrsjacobs44	1 Replies 151 Views	Jun 23, 2018 by jessofishing
A cover letter is: a. a well-organized summary of your education. b. used to introduce you to a ... Started by oliviahorn72	1 Replies 84 Views	Jun 23, 2018 by Juro
Private employment agencies typically do not charge a fee for their services. Indicate whether the ... Started by debasdf	3 Replies 62 Views	Jun 23, 2018 by rachel
You will be launching a job search several times throughout your working life. Indicate whether ... Started by audragclark	1 Replies 44 Views	Jun 23, 2018 by leannegxo
When you start a new job: a. it is natural to feel a little lost at first. b. you can expect to ... Started by maegan_martin	1 Replies 46 Views	Jun 23, 2018 by shaquita

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