This topic contains a solution. Click here to go to the answer

Author Question: When dealing with customers, your goals should be to: a. do your best to make each customer feel ... (Read 81 times)

Lisaclaire

  • Hero Member
  • *****
  • Posts: 569
When dealing with customers, your goals should be to:
 a. do your best to make each customer feel valued.
 
  b. treat each customer as you would like to be treated.
 
  c. All of the answers are correct.
 
  d. make every effort to satisfy customer needs and expectations.

Question 2

Intangible items:
 a. cannot be seen, touched, or possessed.
 
  b. can be seen, touched, and usually kept in your possession.
 
  c. None of the answers are correct.
 
  d. are those a company stocks during holiday seasons.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

1_Step_At_ATime

  • Sr. Member
  • ****
  • Posts: 342
Answer to Question 1

c

Answer to Question 2

a




Lisaclaire

  • Member
  • Posts: 569
Reply 2 on: Jun 23, 2018
Gracias!


FergA

  • Member
  • Posts: 352
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

Many supplement containers do not even contain what their labels say. There are many documented reports of products containing much less, or more, that what is listed on their labels. They may also contain undisclosed prescription drugs and even contaminants.

Did you know?

On average, someone in the United States has a stroke about every 40 seconds. This is about 795,000 people per year.

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

For a complete list of videos, visit our video library