This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Please describe the Ben Franklin Decision Model as outlined in the textbook. What will be an ... (Read 60 times)

OSWALD

  • Hero Member
  • *****
  • Posts: 580
on: Jun 23, 2018
Please describe the Ben Franklin Decision Model as outlined in the textbook.
 
  What will be an ideal response?

Question 2

Which of the following is NOT a principle in providing quality customer service?
 
  A) Sell the benefits, not the price B) Give as little as possible
  C) Provide value-added D) Follow up after the sale


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Viet Thy

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 23, 2018
Answer to Question 1

Jot down the pro & cons on opposite sides you can just count each side to determine the winning side, however the real purpose of the list is allow the decision maker to examine all points of view and make a decision on facts and not emotion.

Answer to Question 2

B


OSWALD

  • Member
  • Posts: 580
Reply 2 on: Jun 23, 2018
:D TYSM

kjohnson

  • Member
  • Posts: 330
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

Nearly 31 million adults in America have a total cholesterol level that is more than 240 mg per dL.

Did you know?

The effects of organophosphate poisoning are referred to by using the abbreviations “SLUD” or “SLUDGE,” It stands for: salivation, lacrimation, urination, defecation, GI upset, and emesis.

Did you know?

Although the Roman numeral for the number 4 has always been taught to have been "IV," according to historians, the ancient Romans probably used "IIII" most of the time. This is partially backed up by the fact that early grandfather clocks displayed IIII for the number 4 instead of IV. Early clockmakers apparently thought that the IIII balanced out the VIII (used for the number 8) on the clock face and that it just looked better.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

ear model ear model
Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that
Anxiety model. Stressful events lead to symptoms of anxiety, which can be resolved by coping ... Anxiety model. Stressful events lead to symptoms of anxiety, which can be resolved by coping ...
A model for DNA replication A model for DNA replication
Computationally assembled model of the TFIIA–TBP–TFIIB–promoter complex based on crystal Computationally assembled model of the TFIIA–TBP–TFIIB–promoter complex based on crystal
Opener Bronze sculpture of the Watson–Crick model for double-helical DNA Opener Bronze sculpture of the Watson–Crick model for double-helical DNA
Video: Digestive System Animation

For a complete list of videos, visit our video library