This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Please describe the Ben Franklin Decision Model as outlined in the textbook. What will be an ... (Read 51 times)

OSWALD

  • Hero Member
  • *****
  • Posts: 580
on: Jun 23, 2018
Please describe the Ben Franklin Decision Model as outlined in the textbook.
 
  What will be an ideal response?

Question 2

Which of the following is NOT a principle in providing quality customer service?
 
  A) Sell the benefits, not the price B) Give as little as possible
  C) Provide value-added D) Follow up after the sale


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Viet Thy

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 23, 2018
Answer to Question 1

Jot down the pro & cons on opposite sides you can just count each side to determine the winning side, however the real purpose of the list is allow the decision maker to examine all points of view and make a decision on facts and not emotion.

Answer to Question 2

B


OSWALD

  • Member
  • Posts: 580
Reply 2 on: Jun 23, 2018
Gracias!

fatboyy09

  • Member
  • Posts: 358
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Human stomach acid is strong enough to dissolve small pieces of metal such as razor blades or staples.

Did you know?

Allergies play a major part in the health of children. The most prevalent childhood allergies are milk, egg, soy, wheat, peanuts, tree nuts, and seafood.

Did you know?

The average older adult in the United States takes five prescription drugs per day. Half of these drugs contain a sedative. Alcohol should therefore be avoided by most senior citizens because of the dangerous interactions between alcohol and sedatives.

Did you know?

Alcohol acts as a diuretic. Eight ounces of water is needed to metabolize just 1 ounce of alcohol.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

The threespine stickleback (Gasterosteus aculeatus) has been used as a model organism for the study The threespine stickleback (Gasterosteus aculeatus) has been used as a model organism for the study
Model of a Neutron Star’s Interior Model of a Neutron Star’s Interior
Marcel Breuer, Armchair, Model B3. Marcel Breuer, Armchair, Model B3.
A model for initiation of E. coli DNA replication at oric A model for initiation of E. coli DNA replication at oric
Effect of “Moral Restraint” in the Malthusian Model Effect of “Moral Restraint” in the Malthusian Model
An 8th grade class develops a linear model that predicts the number of cheerios (a small round ... An 8th grade class develops a linear model that predicts the number of cheerios (a small round ...
Video: Causes of Acne

For a complete list of videos, visit our video library