This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Please describe the Ben Franklin Decision Model as outlined in the textbook. What will be an ... (Read 58 times)

OSWALD

  • Hero Member
  • *****
  • Posts: 580
on: Jun 23, 2018
Please describe the Ben Franklin Decision Model as outlined in the textbook.
 
  What will be an ideal response?

Question 2

Which of the following is NOT a principle in providing quality customer service?
 
  A) Sell the benefits, not the price B) Give as little as possible
  C) Provide value-added D) Follow up after the sale


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Viet Thy

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 23, 2018
Answer to Question 1

Jot down the pro & cons on opposite sides you can just count each side to determine the winning side, however the real purpose of the list is allow the decision maker to examine all points of view and make a decision on facts and not emotion.

Answer to Question 2

B


OSWALD

  • Member
  • Posts: 580
Reply 2 on: Jun 23, 2018
Wow, this really help

AmberC1996

  • Member
  • Posts: 317
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Did you know?

Everyone has one nostril that is larger than the other.

Did you know?

Atropine was named after the Greek goddess Atropos, the oldest and ugliest of the three sisters known as the Fates, who controlled the destiny of men.

Did you know?

There are immediate benefits of chiropractic adjustments that are visible via magnetic resonance imaging (MRI). It shows that spinal manipulation therapy is effective in decreasing pain and increasing the gaps between the vertebrae, reducing pressure that leads to pain.

Did you know?

Cutaneous mucormycosis is a rare fungal infection that has been fatal in at least 29% of cases, and in as many as 83% of cases, depending on the patient's health prior to infection. It has occurred often after natural disasters such as tornados, and early treatment is essential.

The wild radish, Raphanus sativus, has become a model for studying the mating behaviour of plants. The wild radish, Raphanus sativus, has become a model for studying the mating behaviour of plants.
Heart Model Heart Model
A Lexical Decision Task A Lexical Decision Task
A model for initiation of E. coli DNA replication at oric A model for initiation of E. coli DNA replication at oric
IPCC model projections depend on greenhouse gas emissions IPCC model projections depend on greenhouse gas emissions
An additive model for the inheritance of height in the Potsdam Guards. In this example, the guards a An additive model for the inheritance of height in the Potsdam Guards. In this example, the guards a
Video: Virtual Enzyme Kinetics & Lineweaver Burk Plot

For a complete list of videos, visit our video library