This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When using e-mail for customer contact a. do not worry about responding promptly b. place lengthy ... (Read 307 times)

torybrooks

  • Hero Member
  • *****
  • Posts: 500
on: Jun 23, 2018
When using e-mail for customer contact
 
 a. do not worry about responding promptly
  b. place lengthy messages in the body of the e-mail
  c. state the purpose of the message clearly
  d. key the message in all capital letters

Question 2

A company with a strong customer service culture
 
 a. has policies that make it easy for employees to satisfy customers
  b. allows employees to use their own initiative in solving customer problems
  c. provides customer service training for employees
  d. all the above


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

lauravaras

  • Sr. Member
  • ****
  • Posts: 347
Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

D


torybrooks

  • Member
  • Posts: 500
Reply 2 on: Jun 23, 2018
Gracias!

lkanara2

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

Did you know?

Fewer than 10% of babies are born on their exact due dates, 50% are born within 1 week of the due date, and 90% are born within 2 weeks of the date.

Did you know?

There are more sensory neurons in the tongue than in any other part of the body.

Did you know?

For pediatric patients, intravenous fluids are the most commonly cited products involved in medication errors that are reported to the USP.

Did you know?

When blood is deoxygenated and flowing back to the heart through the veins, it is dark reddish-blue in color. Blood in the arteries that is oxygenated and flowing out to the body is bright red. Whereas arterial blood comes out in spurts, venous blood flows.

Rinne test: A. Place the base of the tuning fork on the mastoid process. B. Place tuning fork in fro Rinne test: A. Place the base of the tuning fork on the mastoid process. B. Place tuning fork in fro
Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that Bronfenbrenner’s model of the ecological-systems approach to studying development. He suggested that
Classes of Mail Classes of Mail
Covering the interior as soon as the vehicle comes in for service helps improve customer ... Covering the interior as soon as the vehicle comes in for service helps improve customer ...
Place one hand on the medial and one on the lateral thigh to begin horizontal stroking. Slide hands ... Place one hand on the medial and one on the lateral thigh to begin horizontal stroking. Slide hands ...
Rhythmic compression to shoulders. Stand at the head and place one hand on each shoulder. Gently ... Rhythmic compression to shoulders. Stand at the head and place one hand on each shoulder. Gently ...
Video: Introduction to Sleep Apnea

For a complete list of videos, visit our video library