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Author Question: Writers should use a courteous and positive tone even when the message contains negative news. ... (Read 253 times)

kaid0807

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Writers should use a courteous and positive tone even when the message contains negative news.
 
 
  Indicate whether the statement is true or false

Question 2

Courteous words show receivers that you are not concerned about keeping their goodwill.
 
 
  Indicate whether the statement is true or false



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anoriega3

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Answer to Question 1

T

Answer to Question 2

F




kaid0807

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it


atrochim

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Reply 3 on: Yesterday
Wow, this really help

 

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