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Author Question: All of the following are helpful tips to deliver a bad-news message personally in the workplace ... (Read 97 times)

swpotter12

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on: Jun 23, 2018
All of the following are helpful tips to deliver a bad-news message personally in the workplace except
 A) consider taking a partner if you fear a shoot the messenger reaction.
 B) focus on the future and avoid discussing the past or the present.
 C) think about timing and do not deliver bad news on a Friday afternoon.
 D) prepare and rehearse; outline what you plan to say.

Question 2

When you must deliver bad news to one person or a small group, you should usually
 A) send an anonymous letter.
 B) address the issue in a department meeting.
 C) deliver the message in person.
 D) wait at least one week so that you can formulate your thoughts.


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upturnedfurball

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Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

C


swpotter12

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Reply 2 on: Jun 23, 2018
Wow, this really help

peter

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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