Author Question: Social media experts say that not every comment on the Web by a customer merits a response. They ... (Read 158 times)

plus1 · **on:** Jun 23, 2018

Social media experts say that not every comment on the Web by a customer merits a response. They recommend responding to posts only when you can add ________ - for example, by correcting false information or providing customer service.
Fill in the blank(s) with correct word

Question 2

You might want to avoid beginning with Will you please ... because, although such a statement sounds like a question, it is actually a disguised _________.
Fill in the blank(s) with correct word