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Author Question: Which of the following is good advice for writing a routine claim message? a. Use a persuasive, ... (Read 117 times)

joesmith1212

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on: Jun 23, 2018
Which of the following is good advice for writing a routine claim message?
 a. Use a persuasive, forceful tone.
  b. Use the indirect approach.
  c. Assume the request will be granted.
  d. Use an accusatory tone.

Question 2

A business plan must attract and sustain the readers' attention without taking too much of their time.
  Indicate whether the statement is true or false


jennafosdick

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Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

TRUE


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