« previous next »

Author Question: When serving customers, you may use the phrase a. That's not my problem. b. I don't work in this ... (Read 36 times)

j.rubin

  • Hero Member
  • *****
  • Posts: 557
on: Jun 23, 2018
When serving customers, you may use the phrase
 a. That's not my problem.
  b. I don't work in this department.
  c. Do you have any other questions about the product?
  d. All of these choices.

Question 2

A salesperson you supervise is having trouble providing evidence for statements in a persuasive email message that invites customers to try out a new anti-spam software program. What advice would you give her?


akudia

  • Sr. Member
  • ****
  • Posts: 347
Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

The following are tips you can give:
1 . Present and interpret factual evidence, such as how the software is different or what benefits it provides;
2 . Be objective about product claims; make sure they are substantiated scientifically;
3 . Include testimonials, guarantees, and enclosures;
4 . Subordinate the price so that other more important product features drive the software's purchase.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

j.rubin

  • Hero Member
  • *****
  • Posts: 557
Reply #2 on: Jun 23, 2018
Correct answers!


akudia

  • Sr. Member
  • ****
  • Posts: 347
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Though methadone is often used to treat dependency on other opioids, the drug itself can be abused. Crushing or snorting methadone can achieve the opiate "rush" desired by addicts. Improper use such as these can lead to a dangerous dependency on methadone. This drug now accounts for nearly one-third of opioid-related deaths.

Did you know?

For high blood pressure (hypertension), a new class of drug, called a vasopeptidase blocker (inhibitor), has been developed. It decreases blood pressure by simultaneously dilating the peripheral arteries and increasing the body's loss of salt.

Did you know?

Atropine, along with scopolamine and hyoscyamine, is found in the Datura stramonium plant, which gives hallucinogenic effects and is also known as locoweed.

Did you know?

Automated pill dispensing systems have alarms to alert patients when the correct dosing time has arrived. Most systems work with many varieties of medications, so patients who are taking a variety of drugs can still be in control of their dose regimen.

The work of geneticists is valuable because genes play a role in virtually every aspect of ... The work of geneticists is valuable because genes play a role in virtually every aspect of ...
How to solve any percent change problem How to solve any percent change problem
How to solve any percent concentration problem How to solve any percent concentration problem
Problem Problem
What is the maximum velocity (in km/s) of a photoelectron emitted from a surface whose work ... What is the maximum velocity (in km/s) of a photoelectron emitted from a surface whose work ...
home work question home work question
Video: Energy inputs and release in glycolysis Animation

For a complete list of videos, visit our video library