This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following is not considered a routine and positive message? A) Technical support B) ... (Read 67 times)

geodog55

  • Hero Member
  • *****
  • Posts: 530
on: Jun 23, 2018
Which of the following is not considered a routine and positive message?
 
  A) Technical support
  B) Rejecting suggestions and proposals
  C) Replies to routine business matters
  D) Good news announcement
  E) Thank you notes

Question 2

When developing a message, which of the following will contribute to the impact of the message?
 
  A) Assuming the audience has experience with the subject matter
  B) Organizing and clarifying all essential information
  C) Using words and phrases designed to impress the audience
  D) Using subject specific and complex language whenever possible
  E) Writing for the most senior member of the organization who may read the message


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ryrychapman11

  • Sr. Member
  • ****
  • Posts: 334
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) Much of your daily business communication will involve routine and positive messages, including routine requests for information or action, replies on routine business matters, and positive messages such as good-news announcements and goodwill messages, from product operation hints and technical support to refunds and ordering glitches.

Answer to Question 2

Answer: B
Explanation: B) Treat audience members as an intelligent human being, but someone who doesn't have the same level of experience with the subject matter. From there, organize and write the messages in a way that clarifies all the essential information and doesn't try to impress or obscure with complicated language.


geodog55

  • Member
  • Posts: 530
Reply 2 on: Jun 23, 2018
Gracias!

sultansheikh

  • Member
  • Posts: 335
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Vaccines cause herd immunity. If the majority of people in a community have been vaccinated against a disease, an unvaccinated person is less likely to get the disease since others are less likely to become sick from it and spread the disease.

Did you know?

People often find it difficult to accept the idea that bacteria can be beneficial and improve health. Lactic acid bacteria are good, and when eaten, these bacteria improve health and increase longevity. These bacteria included in foods such as yogurt.

Did you know?

There can actually be a 25-hour time difference between certain locations in the world. The International Date Line passes between the islands of Samoa and American Samoa. It is not a straight line, but "zig-zags" around various island chains. Therefore, Samoa and nearby islands have one date, while American Samoa and nearby islands are one day behind. Daylight saving time is used in some islands, but not in others—further shifting the hours out of sync with natural time.

Did you know?

About one in five American adults and teenagers have had a genital herpes infection—and most of them don't know it. People with genital herpes have at least twice the risk of becoming infected with HIV if exposed to it than those people who do not have genital herpes.

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Ethnic Differences in Financial Support for College Based on a sample of 304 emerging adults aged 2 Ethnic Differences in Financial Support for College Based on a sample of 304 emerging adults aged 2
Scattergrams are a mechanism used by political scientists to show patterns and relationships among v Scattergrams are a mechanism used by political scientists to show patterns and relationships among v
Immanuel Kant (1724–1804). German philosopher considered by many to be the greatest thinker of the ... Immanuel Kant (1724–1804). German philosopher considered by many to be the greatest thinker of the ...
HIV-positive men with a high number of life stressors progress more quickly to AIDS than those with ... HIV-positive men with a high number of life stressors progress more quickly to AIDS than those with ...
Some vehicles will display a message if an evaporative control system leak is detected that could ... Some vehicles will display a message if an evaporative control system leak is detected that could ...
Positive ring precipitin test. Positive ring precipitin test.
Video: Burn Animation

For a complete list of videos, visit our video library