Author Question: If an office did not schedule as many people as were needed during a busy period, which of the ... (Read 79 times)

Destiiny22 · **on:** Jun 28, 2018

If an office did not schedule as many people as were needed during a busy period, which of the following components of the servuction model has negatively influenced the customer's experience?
A) servicescape
B) organization and systems
C) other customers
D) contact personnel
E) service providers

Question 2

External relationships are relationships salespeople have with other individuals in their own company.

Indicate whether the statement is true or false