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Author Question: Companies host week-long training sessions, seminars, and social engagements with their customers ... (Read 148 times)

Lobcity

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on: Jun 28, 2018
Companies host week-long training sessions, seminars, and social engagements with their customers exclusively to ensure a sales commitment.
 
 Indicate whether the statement is true or false

Question 2

The strategy for cultivating customer loyalty that involves protecting confidential information and telling the customers the truth, even when it hurts, is:
 A) developing a proper perspective.
  B) providing discretionary effort.
  C) providing incentives.
  D) building trust through reliability.
  E) staying in touch.


af

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Reply #1 on: Jun 28, 2018
Answer to Question 1

False

Answer to Question 2

D


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