Companies host week-long training sessions, seminars, and social ...

[Lobcity]

Companies host week-long training sessions, seminars, and social engagements with their customers exclusively to ensure a sales commitment.
 
 Indicate whether the statement is true or false

Question 2

The strategy for cultivating customer loyalty that involves protecting confidential information and telling the customers the truth, even when it hurts, is:
 A) developing a proper perspective.
  B) providing discretionary effort.
  C) providing incentives.
  D) building trust through reliability.
  E) staying in touch.

[af]

Answer to Question 1

False

Answer to Question 2

D