Companies host week-long training sessions, seminars, and social engagements with their customers exclusively to ensure a sales commitment.
Indicate whether the statement is true or false
Question 2
The strategy for cultivating customer loyalty that involves protecting confidential information and telling the customers the truth, even when it hurts, is:
A) developing a proper perspective.
B) providing discretionary effort.
C) providing incentives.
D) building trust through reliability.
E) staying in touch.
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