Author Question: Seminars, training sessions, and social engagements are good ways for a salesperson to expand the ... (Read 43 times)

Alainaaa8

  • Hero Member
  • *****
  • Posts: 576
Seminars, training sessions, and social engagements are good ways for a salesperson to expand the collaborative involvement between his/her organization and customers.
 
 Indicate whether the statement is true or false

Question 2

Business marketers track customer loyalty and retention because:
 A) the cost of new customers is often far less than long-standing customers.
  B) all satisfied customers will remain loyal.
  C) the firm can identify opportunities for expanding the relationship.
  D) the cost of serving established customers usually increases.



ju

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

T

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

The first documented use of surgical anesthesia in the United States was in Connecticut in 1844.

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

Computer programs are available that crosscheck a new drug's possible trade name with all other trade names currently available. These programs detect dangerous similarities between names and alert the manufacturer of the drug.

Did you know?

Although puberty usually occurs in the early teenage years, the world's youngest parents were two Chinese children who had their first baby when they were 8 and 9 years of age.

Did you know?

Human stomach acid is strong enough to dissolve small pieces of metal such as razor blades or staples.

For a complete list of videos, visit our video library