This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Differentiation approaches such as competence, courtesy, reliability, and responsiveness are forms ... (Read 30 times)

panfilo

  • Hero Member
  • *****
  • Posts: 572
on: Jun 28, 2018
Differentiation approaches such as competence, courtesy, reliability, and responsiveness are forms of _____ differentiation.
 A) product
  B) personnel
  C) image
  D) service
  E) satisfaction

Question 2

Microsoft's Windows platform dominates the market for personal computer operating systems. By continuously upgrading and stretching the technology underlying its Windows system, Microsoft is pursuing a strategy of:
 A) customer intimacy.
  B) product leadership.
  C) operational excellence.
  D) total quality management.
  E) technological leadership.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

micaelaswann

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

B


panfilo

  • Member
  • Posts: 572
Reply 2 on: Jun 28, 2018
Gracias!

TheNamesImani

  • Member
  • Posts: 334
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

Did you know?

A strange skin disease referred to as Morgellons has occurred in the southern United States and in California. Symptoms include slowly healing sores, joint pain, persistent fatigue, and a sensation of things crawling through the skin. Another symptom is strange-looking, threadlike extrusions coming out of the skin.

Did you know?

Russia has the highest death rate from cardiovascular disease followed by the Ukraine, Romania, Hungary, and Poland.

Did you know?

Vital signs (blood pressure, temperature, pulse rate, respiration rate) should be taken before any drug administration. Patients should be informed not to use tobacco or caffeine at least 30 minutes before their appointment.

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

These two desert arthropods, a scorpion and a cicada, have evolved very different approaches to livi These two desert arthropods, a scorpion and a cicada, have evolved very different approaches to livi
Distribution and Forms of Precipitation: Snow Distribution and Forms of Precipitation: Snow
Distribution and Forms of Precipitation: Snow Distribution and Forms of Precipitation: Snow
Forms of Precipitation Forms of Precipitation
Common Root Words and Combining Forms Cont. Common Root Words and Combining Forms Cont.
A space probe approaches a planet, taking measurements as it goes. If it detects a potential ... A space probe approaches a planet, taking measurements as it goes. If it detects a potential ...
Video: Simple and Double Sugar

For a complete list of videos, visit our video library