This topic contains a solution. Click here to go to the answer

Author Question: Differentiation approaches such as competence, courtesy, reliability, and responsiveness are forms ... (Read 81 times)

panfilo

  • Hero Member
  • *****
  • Posts: 572
Differentiation approaches such as competence, courtesy, reliability, and responsiveness are forms of _____ differentiation.
 A) product
  B) personnel
  C) image
  D) service
  E) satisfaction

Question 2

Microsoft's Windows platform dominates the market for personal computer operating systems. By continuously upgrading and stretching the technology underlying its Windows system, Microsoft is pursuing a strategy of:
 A) customer intimacy.
  B) product leadership.
  C) operational excellence.
  D) total quality management.
  E) technological leadership.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

micaelaswann

  • Sr. Member
  • ****
  • Posts: 314
Answer to Question 1

B

Answer to Question 2

B




panfilo

  • Member
  • Posts: 572
Reply 2 on: Jun 28, 2018
Gracias!


Zebsrer

  • Member
  • Posts: 284
Reply 3 on: Yesterday
Wow, this really help

 

Did you know?

More than 4.4billion prescriptions were dispensed within the United States in 2016.

Did you know?

The horizontal fraction bar was introduced by the Arabs.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

The eye muscles are the most active muscles in the whole body. The external muscles that move the eyes are the strongest muscles in the human body for the job they have to do. They are 100 times more powerful than they need to be.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

For a complete list of videos, visit our video library