Author Question: With respect to relational selling, it is the salesperson's job to follow-up with the customer after ... (Read 93 times)

mynx · **on:** Jun 28, 2018

With respect to relational selling, it is the salesperson's job to follow-up with the customer after a sale has been made in order to ensure customer satisfaction.

Indicate whether the statement is true or false

Question 2

In regards to factors that influence the profitability of individual customers, an alternative approach involves process improvements.

Indicate whether the statement is true or false