With respect to relational selling, it is the salesperson's job ...

[mynx]

With respect to relational selling, it is the salesperson's job to follow-up with the customer after a sale has been made in order to ensure customer satisfaction.
 
 Indicate whether the statement is true or false

Question 2

In regards to factors that influence the profitability of individual customers, an alternative approach involves process improvements.
 
 Indicate whether the statement is true or false

[bassamabas]

Answer to Question 1

T

Answer to Question 2

True

[mynx]

Thanks for the timely response, appreciate it

[Mochi]

YES! Correct, THANKS for helping me on my review